Company
Information
corpus.e AG
Senefelderstrasse 8
70178 Stuttgart
Fon +49 (0)711 656 794 30
Fax +49 (0)711 656 794 50
 info@corpus-e.com
General Terms and Conditions (PDF)
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corpus.e
Customer Privacy Policy
corpus.e's
privacy policy covers the collection and use of
personal information that may be collected by corpus.e
anytime
you interact with corpus.e, such as when you visit
our website, when you purchase corpus.e products
and services,
or when you call our sales or support associates.
Please take a moment to read the following to learn
more about our information practices, including
what type of information is gathered, how the information
is used and for what purposes, to whom we disclose
the information, and how we safeguard your personal
information. Your privacy is a priority at corpus.e,
and we go to great lengths to protect it.
Why we collect personal information
Why do we collect your personal information? Because
it helps us deliver a superior level of customer
service. It enables us to give you convenient access
to our products and services and focus on categories
of greatest interest to you. In addition, your
personal information helps us keep you posted on
the latest product announcements, software updates,
special offers, and events that you might like
to hear about.
What information we collect
There are a number of situations in which your personal
information may help us give you better service.
For example, we may ask for your personal information
when you’re discussing a service issue on
the phone with an associate, downloading a software
update, registering for a seminar, participating
in an online survey, registering your products,
or purchasing a product. At such times, we may
collect personal information relevant to the situation,
such as your name, mailing address, phone number,
email address, and contact preferences; your credit
card information and information about the corpus.e
products you own, such as their serial numbers,
and date of purchase; and information relating
to a support or service issue. We collect information
for market research purposes to
gain a better understanding of our customers and
thus provide more valuable service. We also collect
information regarding customer activities on our
websites. This helps us to determine how best to
provide useful information to customers and to
understand which parts of our websites and Internet
services are of most interest to them.
If you use a bulletin board or chat
room on an corpus.e website you should be aware that
any information you share is visible to other users.
Personally identifiable information you submit to
one of these forums can be read, collected, or used
by other individuals to send you unsolicited messages.
corpus.e is not responsible for the personally identifiable
information you choose to submit in these forums.
When we disclose your information
corpus.e takes your privacy very seriously. Be assured
that corpus.e does not sell or rent your contact
information to other marketers. There are also times
when it may be advantageous for corpus.e to make
certain personal
information about you available to companies that
corpus.e has a strategic relationship with or that
perform work for corpus.e to provide products and
services to you on our behalf. These companies
may help us process information, extend credit,
fulfill customer orders, deliver products to you,
manage and enhance customer data, provide customer
service, assess your interest in our products and
services, or conduct customer research or satisfaction
surveys. Without such information
being made available, it would be difficult for
you to purchase products, have products delivered
to you, receive customer service, provide us feedback
to improve our products and services, or access
certain services, offers, and content on the corpus.e
website.
At times we may be required by law or litigation
to disclose your personal information. We may also
disclose information about you if we determine that
for national security, law enforcement, or other
issues of public importance, disclosure is necessary.
How we protect your personal information
corpus.e takes precautions — including administrative,
technical, and physical measures — to safeguard
your personal information against loss, theft, and
misuse, as well as unauthorized access, disclosure,
alteration, and destruction.
You can help us by also taking precautions
to protect your personal data when you are on the
Internet. Change your passwords often using a combination
of letters and numbers.
Integrity of your personal information
corpus.e has safeguards in place to keep your personal
information accurate, complete, and up to date
for the purposes for which it is used. Naturally,
you always have the right to access and correct
the personal information you have provided. And
you can request a copy of your personal information,
your product registration history, and your interactions
with our sales and support agents by contacting
us at the email address below.
Cookies and other technologies
As is standard practice on many corporate websites,
corpus.e’s website uses “cookies” and
other technologies to help us understand which
parts of our websites are the most popular, where
our visitors are going, and how much time they
spend there. We use cookies and other technologies
to study traffic patterns on our website, to make
it even more rewarding as well as to study the
effectiveness of our customer communications. And
we use cookies to customize your experience and
provide greater convenience each time you interact
with us.
As is true of most Web sites, we gather certain
information automatically and store it in log files.
This information includes internet protocol (IP)
addresses, browser type, internet service provider
(ISP), referring/exit pages, operating system, date/time
stamp, and clickstream data.
We use this information, which
does not identify individual users, to analyze
trends, to administer
the site, to track users’ movements around
the site and to gather demographic information about
our user base as a whole. corpus.e will not use the
information collected to market directly to that
person.
Our companywide commitment to your privacy
As we said, corpus.e takes protecting
your privacy very seriously. To make sure your personal
information
is secure, we communicate these guidelines to corpus.e
employees and strictly enforce privacy safeguards
within the company. If
you have questions or concerns about corpus.e ’s
Customer Privacy Policy or data processing, please
use the appropriate
regional email addresses (see list below) to contact
us.
info@corpus-e.com
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